Privacy Policy

1. Introduction

At Guchys Vision Care, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy outlines the types of information we collect, how we use it, and the safeguards we have in place to protect your data.

2. Information We Collect

We may collect the following types of information when you visit our clinic, use our website, or interact with our services:

• Personal Identification Information: Name, contact details (email address, phone number), and appointment history.
• Medical Information: Optometric records, prescriptions, consultation notes, and any relevant medical history you provide during your visit.
• Usage Data: Information on how you interact with our website, collected through cookies and similar tracking technologies to improve our digital services.

3. How We Use Your Information

Your information is strictly used for the following purposes:

• To provide and manage your eye care services and appointments.
• To communicate with you regarding your appointments, test results, and general inquiries.
• To improve our clinic operations, customer service, and website functionality.
• To comply with legal and regulatory medical record-keeping requirements.

4. Data Security & Storage

We implement rigorous organizational and technical security measures to protect your personal and medical data against unauthorized access, alteration, disclosure, or destruction. Medical records are stored securely in compliance with applicable healthcare privacy regulations.

5. Sharing of Information

Guchys Vision Care does not sell, trade, or rent your personal information to third parties. We may only disclose your information to:

• Healthcare professionals and specialists (e.g., ophthalmologists) for your continued medical care and referrals, with your explicit consent.
• Trusted third-party service providers who assist us in operating our clinic and website, provided they agree to keep this information strictly confidential.
• Law enforcement or regulatory bodies when mandated by law.

6. Your Rights

You have the right to request access to, correction, or deletion of your personal data held by us. If you wish to exercise any of these rights, please contact us using the details below.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us:

Email: info@guchysvision.com
Phone: +234 803 075 2020
Address: Suite B12, Bricks and More Plaza, 6th Avenue, Gwarinpa, FCT